PBX

The Clear Choice for Modern Business Communication

Voice Solutions – Cloud Phone Systems & PBX

VoIP-based telephony delivers an affordable, flexible, and feature-rich communication system that fits businesses of every size. Modern VoIP solutions come equipped with powerful features such as voicemail, call forwarding, video conferencing, and more — enabling organizations to streamline internal and external communication while improving productivity.

At Select Communications, we understand that no two businesses have identical needs. That’s why we provide both hosted PBX and on-premise PBX solutions, giving you the freedom to select the system that perfectly matches your budget, IT capabilities, and operational requirements. Unlike many providers who limit choices, we empower our clients with options designed to grow alongside their business.

Choosing Between a Hosted PBX and an On-Premise PBX

Hosted PBX (Cloud-Based Systems)

Hosted PBX systems are fully managed in the cloud by a third-party provider, eliminating the need to purchase and maintain costly on-site hardware or software. This option is ideal for businesses of any size looking for a cost-efficient, low-maintenance, and scalable communication platform. Since it’s cloud-based, hosted PBX allows employees to access the phone system from anywhere with an internet connection — perfect for supporting remote teams and distributed workforces. As your business grows, hosted PBX solutions can be scaled up or down effortlessly, ensuring you always have the right capacity without overspending.

On-Premise PBX (In-House Systems)

On-premise PBX systems are installed and managed directly within your organization, giving you greater control over security, customization, and infrastructure. This option is well-suited for larger enterprises or businesses with advanced compliance and data protection requirements. On-premise systems often offer a broader feature set and the ability to tailor every aspect of your telephony environment to match exact specifications. However, they require a higher upfront investment, ongoing maintenance, and skilled IT support. While more complex to deploy and manage, on-premise PBX offers complete ownership and unmatched customization flexibility.

Key VoIP Features Included with PBX Solutions

Regardless of whether you choose hosted or on-premise PBX, our VoIP solutions come with a comprehensive feature set designed to elevate your communication capabilities:

Call Routing – Ensure calls are directed to the right person every time.
Conferencing – Enable team meetings and client calls with ease.
Mobility – Access your PBX system remotely from any device.
Call Monitoring – Track and evaluate calls for performance and training.
Voicemail Integration – Connect voicemail seamlessly with email and dashboards.
Chat & Messaging – Enable instant collaboration within your organization.

Customer Directory – Manage and search contacts effortlessly.
Web-Based Dashboard – Monitor and control your system through an intuitive online portal.
Call Training – Train new employees using live or recorded calls.
Customer Service Center Tools – Enhance your support operations with advanced features.
Call Reporting & Analytics – Gain insights into usage patterns and agent performance.
Third-Party Integrations – Connect PBX with CRM, ERP, and other core business applications.

Which One Is Right for You?

Both hosted and on-premise PBX systems have distinct advantages. The best choice depends on your company’s goals, security needs, IT expertise, and budget. Select Communications experts guide you through the evaluation process, helping you balance the trade-offs and select the solution that aligns with your long-term business vision.

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PBX